| Reads |
|
Customer |
Email |
| Signs |
|
Customer |
Agreement Contract |
| Influences |
|
Customer |
An Insurance Policy is due for renewal |
|
|
Customer |
I need to make a change to a customer record |
| Influences |
|
Customer |
My customer has just signed up to an insurance policy and needs a premium finance agreement |
|
|
Customer |
Wish to cancel Loan Agreement |
| Reads |
|
Customer |
SMS |
| Reads |
|
Customer |
Letter |
|
|
Contact Centre |
Customer |
|
|
SMS |
Customer |
|
|
Customer Services |
Customer |
|
|
Cancellations |
Customer |
|
|
Post |
Customer |
|
|
Email |
Customer |
|
|
There has been a change to a policy that impacts the agreement value |
Customer |
|
|
External Actors |
Customer |
| Serves |
|
Broker |
Customer |